Lecture 07: People & Organisations London Metropolitan University MBA Programme || Module Number: MN7181 || Lecturer: Mr Laleen Katagodage || E-Soft batch-14- Employee Engagement
Employee Engagement Employee Engagement has been first defined by Kahn, W.A. (1990) who proposed that employee engagement occurs when ‘people bring in or leave out their personal selves during work-role performances’. These behaviors are defined by the extent to which people employ physical, cognitive and emotional degrees of themselves during work–role performances. As such, engaged employees express their authentic selves through physical involvement, cognitive awareness and emotional connections. Conversely, disengaged employees ‘uncouple’ themselves from their roles, suppressing personal involvement in physical, cognitive and emotional aspects of work. Kahn, (1990) used the term ‘personal engagement’ in his writings and argued that the authentic expression of self that occurs during experienced engagement is psychologically beneficial for the individual. After Kahn, (1990), Different definitions given by various authors to make better und...